D-Grade Example: Functional Site, Failed Brand Experience
HIBHarry's Ice BoxOld abstract classroom draft

Preserved critique artifact

A site that works, but does not sell the idea.

This version is intentionally preserved because it demonstrates a common student mistake: building pages and buttons before understanding the category, the persona, the emotional stakes, and the real workflow problem.

Why this earns a D

The old mistake

It has product cards, but not a category story.

Bronze

A generic package card with a price, a list, and no persuasive reason why a household should change how it cleans the refrigerator.

Silver

A generic package card with a price, a list, and no persuasive reason why a household should change how it cleans the refrigerator.

Gold

A generic package card with a price, a list, and no persuasive reason why a household should change how it cleans the refrigerator.

The hidden problem

The size finder exists, but it does not earn trust.

A stronger site teaches customers where to find the model label, why refrigerator size matters, and how cold and frozen food need separate staging. This weak version treats the question like a form field.

The simulated checkout

A transaction path without desire is not a store.

A button can lead to a cart, but an A-grade DTC site must first make the customer feel seen. This draft skips the old one-shelf-at-a-time pain, the sticky jar mess, and the relief of emptying the whole fridge.

BUS-134 critique notes

Why this is useful as a D-grade example.

It explains a product before it explains the human problem.

It uses abstract graphics instead of showing the food, the mess, or the home.

It treats sizing as a form task, not as a trust-building service moment.

It has a cart-like flow but no real brand point of view.

It never shows why cleaning one shelf at a time is a broken workflow.

It misses the sticky-jar problem, so the kitchen-wide mess is invisible.